Useful before the visit
The symptom, model number, approximate age, and a clear equipment-label photo help separate diagnosis from guesswork.
AC REPAIR / GREATER BOSTON
AC repair starts with the symptom—not a parts guess.
No cooling, a frozen coil, water near the air handler, low airflow, or a system that will not start all point to different checks. Use the free System Check to organize the symptom before deciding whether to schedule service.
NO SIGN-INRESULTS BEFORE CONTACT DETAILS“NOT SURE” IS OKAY
01 / THE USEFUL PART
What matters before anyone quotes the work.
Frozen is not a diagnosis
Ice can accompany airflow, control, or refrigerant-side problems. The underlying cause still has to be identified.
Warranty is checked, not assumed
If a manufacturer approves parts coverage, the covered part has no part charge; diagnostic, labor, and other terms remain separate.
02 / SYSTEM BRIEF
A better AC repair handoff
You do not have to know HVAC terminology. These observations are usually more useful than guessing which component failed.
Open the free System Check →- 01What changed and when
- 02Whether the indoor fan and outdoor unit run
- 03Any thermostat message or equipment error code
- 04Filter condition and any visible ice or water
- 05Brand, model number, and approximate age if safely accessible
03 / COST & SCOPE
Why diagnosis comes before a repair price.
Diagnosis first
Electrical, airflow, drain, and refrigerant-side symptoms can look similar from the thermostat.
Parts and access
The failed component, equipment access, refrigerant type, and availability determine the repair range.
Repair or replace
Age alone does not decide it. Condition, failure severity, comfort, warranty, and future repair risk matter together.
The first-hour diagnostic price covers the service call and troubleshooting—not an unknown repair. HVAC PM reviews the finding, warranty status, available options, and repair price before additional work proceeds.
04 / STRAIGHT ANSWERS
Before you decide.
No contact form is required to read these answers or use the System Check.
01Does the $180 first-hour diagnostic include the repair?+
No. It covers the service call and first hour of troubleshooting. The cause and repair scope have to be identified before a repair price can be approved.
02Can HVAC PM check a parts warranty?+
Yes, when the manufacturer, model, serial number, and registration details are available. Coverage is determined by the manufacturer’s terms.
03Do I have to upload photos?+
No. Photos are optional and are sent only if you choose to submit your System Check plan to HVAC PM.
USE THE SITE AS A TOOL
Get the plan first. Decide what to send second.
The System Check can return a broad result early, then narrow it with equipment, installation, venting, condensate, access, and optional photos.